We decided on the first experiment for Managing my Health and started prototyping. We’re exploring whether joining up existing work that’s previously been separate will make sense for users. There’s potential to use it as a jumping off point for a few other things we’ve been thinking about. I don’t want to say more before we talk to the teams involved.
Building the prototype showed how complex eligibility modelling across services will be. It’s nice to be doing tangible work, but if I’m honest, I didn’t want to start designing before speaking to the related teams. But we’re under pressure to show what we’re doing and sell the vision.
Next week we’ll speak to the teams our experiment is related to. Just presenting ideas at teams won’t be enough. We need to back it up with our own ability to contribute and clarity on how we add value that’s worth the distraction. We have funding to build software ourselves, but we’ll need to collaborate. Breaking silos comes with an overhead and we need to own that. It’s what our team is here to do. We’re testing what this takes as much as we’re testing what works for users.